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Angstrom Supply Orders, Shipping & Returns

Orders, Shipping & Returns

Ordering

Online at www.AngstromSupply.com

Phone: 877-719-4470

Fax: 616-866-0080

Email: orders@AngstromSupply.com

 

Billing

Payment types accepted:

-          Visa, Mastercard, American Express, Discover

-          Check or Money Order (Mail to: 2535 3 Mile Rd NW, Grand Rapids, MI 49534)

-          Invoice

 

Sales Tax

We do not charge sales tax for orders outside of Michigan. You are responsible for reporting your purchases to your state tax agency.

 

Shipping

Many items are shipped from our warehouse in MI. Some are drop-shipped from manufacturers across the US.

Most orders ship out the next business day and are delivered via the best carrier for the job. We typically use UPS Ground, and shipping rates vary by product, depending on weight.

To calculate shipping charges online, add items to your cart and fill in your information. Ground and expedited shipping options will then be shown.

To estimate larger orders or for more information, please contact customer service at 877-719-4470

 

International Shipping

To ship outside of the USA, please email us at orders@angstromsupply.com for an estimate of cost and delivery time.

 

Tracking

To track your shipment, please call or email us. 

 

Returns

All returns and replacements, are accepted within 30 days of purchase.

To assure prompt handling, customer must obtain a Return Goods Authorization Number ("RGA Number") from Angstrom Supply and attach the RGA on the outside of the box. Please contact customer support at 877-719-4470 to obtain the RGA number.
We will grant full credit for products which are defective at the time of receipt. Return shipping costs will be paid by Angstrom Supply.

10% restocking fee will be charged on all other returned products, provided that the products has not been damaged, altered or worn and that all original packaging is unopened. Customer is responsible for all return shipping costs.

Exchange for a different size of like product(s) is not subject to a 10% restocking fee, however, customer is responsible for all return shipping costs.